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Shift Leader

2 months ago


Madison, Wisconsin, United States Potbelly Sandwich Works Full time
Job Title: Shift Leader

At Potbelly Sandwich Works, we're looking for a skilled Shift Leader to join our team. As a Shift Leader, you'll be responsible for leading a team of associates to deliver exceptional customer service and drive sales growth.

Key Responsibilities:
  • Lead a team of associates to achieve sales and customer service goals
  • Manage inventory, labor, and cash handling procedures
  • Ensure a clean and safe work environment
  • Train and develop associates to improve performance
  • Address customer complaints and resolve issues
What We Offer:
  • Competitive pay and benefits package
  • Opportunities for career growth and development
  • A fun and dynamic work environment
  • Discounts on food and merchandise
Requirements:
  • 1+ year of supervisory experience in a restaurant or retail environment
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required

We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and leading a team to success, we encourage you to apply.