Phone Call Administrator

3 days ago


Beaver Falls, Pennsylvania, United States WEST PENN P & P FEDERAL CREDIT Full time
Job Overview

We are seeking a skilled Phone Call Administrator to join our team at WEST PENN P & P FEDERAL CREDIT UNION.

This role involves handling phone calls from members, taking down transactions and providing excellent customer service.

As a Phone Call Administrator, you will be responsible for filing and data entry, ensuring that all member information is accurate and up-to-date.

The estimated salary for this position is $40,000 - $55,000 per year, depending on experience.

Key Responsibilities:

  • Taking down member transactions, including check withdrawals, transfers, and changes of address
  • Providing excellent customer service over the phone
  • Filing and data entry

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic computer skills

Benefits:

  • A competitive salary range
  • Opportunities for professional growth and development
  • A supportive team environment


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