Customer Service Representative

4 days ago


Beaver, Pennsylvania, United States WEST PENN P&P FCU Full time
Job Description

WEST PENN P&P FCU is seeking a Customer Service Representative to provide exceptional service to our members. This role involves answering incoming phone calls, processing transactions, and resolving issues in a professional and timely manner.


Key Responsibilities:
  • Respond to member inquiries and resolve issues promptly
  • Maintain accurate records and documentation
  • Collaborate with other team members to ensure seamless service delivery

Requirements:
  • Strong communication and problem-solving skills
  • Ability to multitask and work in a fast-paced environment
  • Familiarity with automated phone systems a plus

Benefits:

This role offers a competitive salary range of $45,000 - $60,000 per year, depending on experience, as well as opportunities for advancement and professional growth.



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