Patient Services Advocate II
4 days ago
Job Summary
As an AltaMed ambassador, you will be the welcoming face of our organization, providing exceptional patient care and creating a positive front office experience. You will be responsible for managing patient expectations, demonstrating compassion and respect, and functioning as a member of the healthcare team.
Key Responsibilities
- Provide exceptional patient care and create a positive front office experience
- Manage patient expectations and demonstrate compassion and respect
- Function as a member of the healthcare team and assist in the delivery of patient-focused care
- Communicate effectively with patients, families, and healthcare team members
- Problem-solve and think critically to resolve patient concerns
Requirements
- High School diploma or equivalent required
- Minimum of 1 year experience in a customer service, greeter, or receptionist-type role
- BLS certification required
- Bi-lingual English/Spanish/Mandarin/Cantonese strongly preferred
Benefits and Career Development
- Medical, Dental, and Vision insurance
- 403(b) Retirement savings plans with employer matching contributions
- Flexible Spending Accounts
- Commuter Flexible Spending
- Career Advancement and Development opportunities
- Paid Time Off and Holidays
- Paid CME Days
- Malpractice insurance and tail coverage
- Tuition Reimbursement Program
- Corporate Employee Discounts
- Employee Referral Bonus Program
- Pet Care Insurance
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