IT Operations Coordinator
3 days ago
Cotti Foods Corporation is a dynamic company that has grown from a single Taco Bell restaurant in 1967 to operating over 200 restaurants across six states today. We're expanding into new markets and need talented individuals like you to help us achieve our goals.
Job SummaryWe're seeking an experienced IT professional to fill the role of IT Field Coordinator, responsible for monitoring IT projects, providing technical support, and collaborating with cross-functional teams to implement technology solutions that drive operational efficiency and enhance customer experience in the Quick Service Restaurant (QSR) industry.
Key Responsibilities- Monitor IT projects, ensuring adherence to timelines, budgets, and quality standards
- Provide on-site and remote technical support for hardware, software, and network issues at restaurant locations
- Install, configure, and maintain Point of Sale systems, digital menu boards, kiosks, and other technology solutions
- Perform routine maintenance tasks, diagnostic tests, and troubleshooting procedures
To succeed in this role, you'll need:
- A minimum of 2 years of experience in managing IT projects and field support, preferably in the QSR or retail industry
- Ability to collaborate with cross-functional teams and oversee multiple projects simultaneously
- Proficiency in troubleshooting hardware, software, and network issues
- Excellent communication, interpersonal, and customer service skills
- Valid driver's license and willingness to travel to various restaurant locations
Cotti Foods Corporation offers a competitive benefits package, including medical, dental, and vision coverage, retirement savings plan, and paid time off. The estimated annual salary for this position is $65,000-$85,000, depending on qualifications and experience.
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