IT Operations Lead

3 days ago


Santa Clara, California, United States TeamLogic IT Full time

Welcome to TeamLogic IT, where we're dedicated to providing top-notch IT services to our clients. We're looking for a highly skilled and motivated Senior Technician MSP to join our team.

Job Description:

The successful candidate will be responsible for ensuring the smooth operation of our clients' IT systems, providing exceptional customer service, and staying up-to-date with the latest technology trends.

Responsibilities:
  1. Provide technical support and troubleshooting services to clients
  2. Install, configure, and maintain hardware and software systems
  3. Develop and implement IT solutions to improve client efficiency and productivity
  4. Collaborate with colleagues to achieve team goals and objectives
Requirements:
  • Bachelor's degree in Computer Science or related field
  • Minimum 5 years experience in IT support or a related field
  • Proven track record of delivering excellent customer service
  • Strong technical skills, including experience with Windows operating systems and networking fundamentals
  • Ability to work independently and as part of a team
Benefits:
  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • Opportunity to work with a dynamic and growing company


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