Healthcare Administrative Specialist
2 weeks ago
We are seeking a skilled and detail-oriented Healthcare Administrative Associate to join our team at Carilion Clinic Outpatient Therapy - Starkey. As a vital member of our team, you will play a crucial role in maintaining front-office workflow, optimizing the efficiency of the medical practice, clinic, and/or department.
Key Responsibilities:- Greet and provide service to patients and visitors.
- Process mail, fax, and other documents.
- Maintain multi-line phone system/switchboard.
- Schedule, register, and check patients in/out.
- Maintain medical records.
- Perform data management, spreadsheet functions.
- Run and maintain reports.
- Perform charge entry.
- Process billing documents and research and resolve issues.
- Collect co-payments, deductibles, and other self-pay amounts at time of service.
- Maintain cash box and receipt books.
- High school diploma or GED.
- Minimum of two years' experience in a physician office/medical office (preferred).
- Experience with data processing and/or with multi-line telephones (preferred).
- Experience with registration and/or medical insurance (preferred).
- Knowledge of office procedures and equipment.
- Effective interpersonal, communication, and teamwork skills.
- Automated computer system proficiency.
- Excellent organizational and time management skills.
Carilion is an organization where innovation happens, collaboration is expected, and ideas are valued. We are a not-for-profit, mission-driven health system built on progress and partnerships. Our team is always learning, never discouraged, and forever curious. We are headquartered in Roanoke, Va., and offer a robust system of award-winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.
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