Healthcare Administrative Specialist

2 weeks ago


Roanoke, Virginia, United States Carilion Clinic Full time
Transform Healthcare with Us

We are seeking a skilled and detail-oriented Healthcare Administrative Associate to join our team at Carilion Clinic Outpatient Therapy - Starkey. As a vital member of our team, you will play a crucial role in maintaining front-office workflow, optimizing the efficiency of the medical practice, clinic, and/or department.

Key Responsibilities:
  • Greet and provide service to patients and visitors.
  • Process mail, fax, and other documents.
  • Maintain multi-line phone system/switchboard.
  • Schedule, register, and check patients in/out.
  • Maintain medical records.
  • Perform data management, spreadsheet functions.
  • Run and maintain reports.
  • Perform charge entry.
  • Process billing documents and research and resolve issues.
  • Collect co-payments, deductibles, and other self-pay amounts at time of service.
  • Maintain cash box and receipt books.
Requirements:
  • High school diploma or GED.
  • Minimum of two years' experience in a physician office/medical office (preferred).
  • Experience with data processing and/or with multi-line telephones (preferred).
  • Experience with registration and/or medical insurance (preferred).
  • Knowledge of office procedures and equipment.
  • Effective interpersonal, communication, and teamwork skills.
  • Automated computer system proficiency.
  • Excellent organizational and time management skills.
About Carilion:

Carilion is an organization where innovation happens, collaboration is expected, and ideas are valued. We are a not-for-profit, mission-driven health system built on progress and partnerships. Our team is always learning, never discouraged, and forever curious. We are headquartered in Roanoke, Va., and offer a robust system of award-winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.



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