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Clinical Office Administrator

2 months ago

Gig Harbor, Washington, United States Harbor Audiology Full time

Join Our Team as a Patient Services Manager

Harbor Audiology, a respected and privately-owned healthcare practice, is on the lookout for a dedicated Patient Services Manager to enhance our operations. With a commitment to exceptional patient care and advanced hearing solutions, we have been at the forefront of addressing hearing loss and tinnitus for over two decades.

Key Responsibilities:

  • Manage and organize patient appointment schedules
  • Transform incoming calls into scheduled appointments
  • Promote the practice's wellness initiatives through referrals
  • Implement the appointment reminder system
  • Confirm insurance details and handle necessary documentation
  • Engage in continuous professional development
  • Assist with patient care requirements
  • Ensure patient confidentiality is maintained
  • Monitor and report on daily scheduling performance

Essential Qualifications:

  • High School Diploma is mandatory; an Associate Degree is advantageous
  • Two years of experience in a front office role is preferred
  • Proficient in Microsoft Office applications
  • Familiarity with office machinery
  • Detail-oriented, organized, and capable of managing multiple tasks
  • Self-driven with a readiness to embrace change
  • Outstanding communication and customer service abilities
  • Comfortable handling a high volume of phone interactions
  • Strong organizational and time management skills

If you possess a strong desire to contribute to patient care and have excellent organizational capabilities, we invite you to consider a role as a Patient Services Manager at Harbor Audiology. Become part of a team that prioritizes the health and satisfaction of our patients.