Sales and Support Associate

3 days ago


Anaheim, California, United States EVS Inc Full time
Job Overview

EVS Inc is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key representative of our company, you will be responsible for delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Account Acquisition and Management
    • Identify and pursue new business opportunities to expand our customer base.
    • Maintain and nurture existing relationships with clients to ensure customer satisfaction and loyalty.
  • Team Collaboration and Training
    • Participate in team training and development sessions to enhance business knowledge and skills.
    • Contribute to the growth and success of our team by sharing expertise and best practices.
  • Market Analysis and Development
    • Analyze market trends and customer needs to identify opportunities for business expansion.
    • Develop and implement strategies to increase customer engagement and drive sales growth.
  • Leadership and Development
    • Support the development of Area Managers in the region by providing guidance and mentorship.
    • Identify and provide leads, job information, and customer contacts to Area Managers to facilitate their success.
  • Performance and Results
    • Meet and exceed sales targets while maintaining a high standard of integrity and professionalism.
Requirements
  • Experience and Skills
    • Prior experience in sales or customer service is an asset, but not required.
    • Excellent communication and interpersonal skills, with the ability to relay information clearly and accurately.
  • Personal Qualities
    • Strong team player mentality with a motivation to become a leader.
    • Dedicated and self-directed, with a creative and problem-solving approach.
    • Engaging and sociable, with excellent active listening skills.


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