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Collections Specialist

2 months ago

Johnston, Iowa, United States Yoh Full time
{"title": "Collections Specialist Opportunity", "description": "Job Summary

We are seeking a skilled Collections Specialist to join our team in Des Moines, Iowa. As a Collections Specialist, you will be responsible for identifying and investigating payment arrears, communicating with debtors, and managing debtors and arrears processes.

Key Responsibilities
  • Identify and investigate payment arrears in the portfolio and code debtor appropriately
  • Communicate with debtors by telephone and in writing
  • Manage debtors and arrears process
  • Identify quality adjustment requests and complete documentation packages
  • Collect payments and/or terminate accounts
  • Record debtor and arrears history
Requirements
  • High School Diploma; Bachelor's Degree strongly preferred
  • 1-3 years of collections, customer service, and/or sales experience
  • Customer focused
  • A team player with excellent interpersonal skills
  • Quality driven and results oriented
What We Offer
  • Direct Deposit & weekly ePayroll
  • Employee Discount Programs

We welcome you to be a part of our team and contribute to our success. Apply now for this exciting opportunity to join Yoh's client in Des Moines, Iowa.", "company": "Yoh", "location": "Des Moines, IA 50131"}