Accounts Receivable Manager
1 day ago
This is a highly visible leadership role that requires a strong leader with the ability to prioritize, plan, and direct the department. The Accounts Receivable Manager will be responsible for managing the AR team, leading management initiatives, and implementing systems projects.
Key Responsibilities:- Manage the activities of the staff, including invoicing, issuing credit/debit memos, and establishing reserves.
- Create, implement, and maintain policies, procedures, and controls to manage and streamline billing and collection processes.
- Assist in monitoring, tracking, and enforcing department policies, procedures, and goals, and identify inefficiencies and propose new concepts and procedures.
- Manage the monthly AR close process, including reconciliation of AR sub-ledger to GL and preparation of AR month-end schedules, revenue reporting, and reconciliation to GL and metrics used for internal reporting.
- Daily review of collection reports to ascertain the status of collections and balances outstanding and reduce collection cycle times (DSO) where possible.
- Audit delinquent accounts considered to be uncollectible to ensure maximum efforts have been taken before assigning bad-debt status to account.
- Monitor aging balances and recommend write-offs.
- Work closely with Division heads and Sales to ensure collection guidelines are adhered to and issues are quickly resolved.
- Actively monitor and work with internal departments to resolve all outstanding Accounts Receivable claims and chargebacks.
- Manage information requests during year-end audits and respond to requests for information during internal audits.
- Compile data, conduct statistical and analytical studies of billing volume, dollars billed, payments received, bills outstanding, cash, and revenue fluctuations, and prepare regular and special reports for review in planning and evaluating department objectives.
- Strong knowledge of Deferred Revenue and unbilled Accounts Receivable.
- Work with staff to prioritize work and ensure staff is trained on policy and procedure, and ensure work is accurate and is being processed in a timely manner and in accordance with department policies and procedures.
- Monitor and evaluate staff performance to ensure duties are properly performed and employees are working towards common business goals, and prepare annual performance evaluations.
- Assist staff in researching and handling more complicated transactions and problems, and interface with customer service, sales organizations, and senior levels management in communicating and resolving issues.
- Responsible for review and maintenance of customer database.
- Approve, establish, and maintain credit limits on all new and current customer accounts.
- Review with management credit worthiness decisions on marginal credit approvals and slow paying accounts.
- Special projects and tasks as directed.
- Bachelor's Degree from accredited College or University and ten years related experience and/or the equivalent combination of training and experience which indicates the ability to do the job.
- Excellent written and verbal communication skills.
- Experienced in leading a team and implementing process improvement.
- Strong analytical/quantitative skills.
- Ability to develop action plans and follow-up to completion.
- ERP system experience.
- Knowledge of general accounting principles and proficiency in the Microsoft Office suite of products, particularly Excel.
- Ability to communicate effectively with staff at various levels.
- Attention to detail and accuracy a must. Ability to work in a fast-paced team environment.
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