Client Relationship Manager

2 weeks ago


Amesbury, Massachusetts, United States Bankprov Full time
Job Overview

BankProv:

BankProv is a reputable financial institution known for its dedication to trust and dependability. We provide a comprehensive array of financial solutions tailored to meet the needs of our varied clientele, including business accounts, cash management services, and a range of lending products. Our commitment goes beyond banking; we are dedicated to fostering community growth and supporting local enterprises.

Our organizational culture is founded on core principles such as teamwork, empathy, bravery, and innovation. We are in search of individuals who resonate with these values and are enthusiastic about influencing the future of banking.

Position Overview:

The Client Relationship Manager will assist branch teams by traveling between various locations as required. Key responsibilities include delivering outstanding customer service, advocating for bank offerings, executing transactions, and ensuring adherence to regulatory standards.

Key Responsibilities:

  • Establish and nurture relationships with clients
  • Guarantee client satisfaction through tailored service
  • Uphold the bank's mission and core values
  • Support colleagues and contribute suggestions for enhancements
  • Promote and cross-sell banking products
  • Execute financial transactions and address client inquiries
  • Participate in training for regulatory compliance
  • Adhere to security and regulatory protocols
  • Oversee transactions and branch operations as necessary
  • Assist with team dynamics
  • Travel to branch locations as required

Preferred Skills and Qualifications:

  • Exceptional communication abilities
  • Capacity to collaborate effectively with others
  • Deliver outstanding customer service
  • Inform clients about products and services
  • Strong organizational capabilities
  • Handle sensitive information with discretion
  • Adapt to changes and prioritize tasks efficiently
  • Function effectively within a team setting

Preferred Education and Experience:

  • High school diploma or equivalent
  • Three to five years of experience in retail banking
  • Proven ability to supervise or lead a team

Physical Requirements and Work Environment:

This role may involve standing, walking, sitting, using hands, reaching, speaking, and lifting objects. Vision capabilities and extended periods of sitting at a desk are also essential.

Travel Requirements:

Willingness to travel on short notice may be necessary.

BankProv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status.



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