Customer Service Team Member
2 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at RANDYS Worldwide. This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.
The successful candidate will be responsible for responding to customer inquiries via phone and email, resolving issues efficiently, and providing exceptional customer service.
Key Responsibilities:
- Respond to customer calls and emails in a timely and professional manner
- Resolve customer complaints and issues effectively
- Maintain accurate records and reports
- Communicate with internal teams to address customer concerns
Requirements:
- High school diploma or equivalent required
- 1+ year experience in a customer service role
- Proficiency in Microsoft Office products, including Excel, Outlook, and Word
- Experience with Great Plains and ERP systems an asset
Compensation: $19-21 per hour
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