Customer Service Ambassador
2 weeks ago
The ideal candidate for this role will be a highly motivated and detail-oriented individual who is passionate about providing exceptional customer service. As a Front Desk Attendant at Columbia Athletic Clubs, you will be the first point of contact for our members and guests, setting the tone for their experience with our facilities and services.
Key Responsibilities:- Promoting Excellence: Foster a positive and welcoming environment that reflects the company's mission to inspire healthier lives. Promote our facilities, programs, and lessons in alignment with our core values and vision.
- Exceptional Customer Service: Deliver outstanding customer service by greeting members and visitors warmly, answering questions, and resolving issues promptly.
- Administrative Support: Operate the computer access system to verify membership status and record facility usage information. Schedule lessons, programs, and events efficiently.
- Communication and Problem-Solving: Respond to incoming calls, messages, and emergencies with professionalism and empathy. Accurately record written messages and ensure timely delivery.
In addition to these key responsibilities, you will also contribute to maintaining a clean and organized work area, stocking supplies as needed, and ensuring the safe handling of cash and credit transactions.
Physical Demands:- This role requires standing, walking, sitting, using hands for typing, climbing stairs, talking, seeing, and hearing. Occasional lifting and/or moving up to 25 pounds may be required.
- We value teamwork, personal responsibility, innovation, trust, and communication among our employees. We insist on excellence at every level and conduct business with integrity, honesty, and transparency.
To excel in this role, you should have strong interpersonal skills, attention to detail, and the ability to multitask effectively. If you are passionate about delivering exceptional customer experiences and working in a dynamic team environment, we encourage you to apply.
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Facilities Ambassador
7 days ago
Everett, Massachusetts, United States Columbia Athletic Clubs Full timeJob OverviewWe are seeking a highly motivated and customer-focused Facilities Ambassador to join our team at Columbia Athletic Clubs.
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Customer Service Representative
7 days ago
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Hospitality Ambassador
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Customer Service Representative
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Customer Service Representative
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Everett, Massachusetts, United States Columbia Athletic Clubs Full timeJob Summary: We are seeking a highly skilled and customer-focused Front Desk Attendant to join our team at Columbia Athletic Clubs. As a Front Desk Attendant, you will be the first point of contact for our members and guests, providing exceptional service and ensuring a positive experience for all.Key Responsibilities:Provide exceptional customer service,...
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Sales and Customer Service Representative
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Customer Service Representative
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Customer Experience Specialist
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