Mattress Firm Delivery Coordinator

1 week ago


Carrollton, Texas, United States Mattress Firm Full time
Job Summary:
Mattress Firm is seeking a highly organized and customer-focused Delivery Coordinator to join our team. In this role, you will be responsible for coordinating delivery routes, answering incoming calls, and ensuring the timely completion of delivery manifests.

About Us:
Mattress Firm is a leading mattress retailer with a commitment to providing exceptional customer service and quality products. We are dedicated to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

The Role:
This position requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. You will be responsible for scheduling deliveries, recording missed or re-delivery problems, and submitting completed delivery manifests by deadline. Additionally, you will answer incoming calls promptly and accurately, maintain accuracy of ticket management systems, and complete other projects as requested by management.

Requirements:
We are looking for a candidate with 1+ years of related experience, preferably in a warehouse or logistics setting. You should have knowledge of Microsoft Office products, POS systems, and basic knowledge of city and outlying areas. A high school diploma or equivalent is preferred.

Benefits:
As a member of our team, you will enjoy excellent career growth opportunities through on-the-job training and development programs. We offer a competitive salary, ranging from $15 to $18.50 per hour, depending on experience. Our benefits package includes medical, dental, prescription, and vision plans, as well as mental health and life resources. You will also have access to employee discounts, including mattresses and sleep accessories, cell phones and electronics, travel, car and home loans. Get paid on-demand and take advantage of our uncapped commission structure.

Physical Demands:
This role involves frequent sitting, standing, walking, talking, hearing, usage of hands and fingers, reaching with hands and arms, and stooping, kneeling, crouching, or crawling occasionally. Sight is required to ensure the safety of yourself and others.

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