Customer Service Liaison

4 days ago


Columbus, Ohio, United States Dayton Freight Full time
Overview

Dayton Freight is a stable and growing organization offering competitive weekly pay, quick advancement opportunities, and a customized training program. Our modern facilities provide a professional, positive, and people-centered work environment.

Responsibilities

As a Customer Service Representative, you will assist Dayton Freight customers with inquiries, including freight pickup requests, rate quotes, and shipment tracing. Your responsibilities will include:

  • Assisting the Service Center Manager
  • Taking and delivering messages for the Service Center Manager and Account Managers
  • Providing assistance to Drivers
  • Preparing bills of lading and delivery receipts
  • Maintaining excellent communication with external and internal customers and interline companies

You may also be asked to assist with payroll, data entry, freight reports, driver collect reports, billing, and filling.

Qualifications

To be successful in this role, you will need:

  • Strong skills in Microsoft Office Programs
  • Excellent keyboarding skills
  • Experience working in a fast-paced environment with attention to detail
  • Ability to handle a high volume of phone calls
  • Exceptional communication and customer service skills
Benefits

Dayton Freight offers a competitive weekly pay, quick advancement opportunities, and a customized training program. Our modern facilities provide a professional, positive, and people-centered work environment.



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