Customer Service Representative
2 days ago
Pilot Freight Service Job Opportunity
Job Category: Logistics
Requisition Number: CUSTO03769
Job Details
Description
Pilot Freight Service is seeking a skilled Customer Service agent to join our team at our Groveport, OH location. As a key member of our logistics team, you will be responsible for providing exceptional customer service, ensuring timely and accurate communication with customers, carriers, and internal stakeholders.
Responsibilities:
- Frequent and accurate communication with customers, carriers, and internal personnel.
- Providing rate quotes on shipments and tracking their progress.
- Coordinating recovery and delivery schedules with cartage agents and relaying information to all parties in a timely manner.
- Updating customer sheets and maintaining accurate records.
Qualifications:
- Previous customer service experience.
- Detail-oriented and organized with excellent communication skills.
- Ability to multitask in a fast-paced environment.
Equal Opportunity Employer: Pilot Freight Service is an equal opportunity employer and welcomes applications from diverse candidates.
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