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Customer Service Representative

2 months ago

Detroit, Michigan, United States SRT Training Group Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at SRT Training Group. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their concerns and questions in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries and concerns via phone, email, or in-person
  • Facilitate resolution to customer problems and issues
  • Maintain accurate and up-to-date customer information in our computer system
  • Work closely with internal teams to resolve customer issues and improve overall customer experience

Requirements:

  • High school diploma or equivalent required
  • 0-3 years of experience in customer service or a related field
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

How to Apply:

Please submit your resume and a cover letter outlining your experience and qualifications for this role. We thank all applicants for their interest; however, only those selected for an interview will be contacted.