Customer Service Representative
4 weeks ago
Job Title: Front Office Representative
Job Summary:
We are seeking a friendly and organized Front Office Representative to be the face of Story Lane Box at our Detroit location. In this role, you will handle front office duties, greet clients, answer inquiries, and manage various administrative tasks.
Key Responsibilities:
- Greet and welcome clients and visitors with a positive attitude.
- Answer, screen, and forward incoming phone calls.
- Manage appointments and maintain office calendars.
- Provide basic information to customers and clients in person and over the phone.
- Perform administrative tasks, such as data entry, filing, and maintaining records.
- Keep the front office area tidy and professional at all times.
- Coordinate with other departments to ensure efficient workflow.
Requirements:
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite and office management software.
- Ability to maintain a positive attitude in a fast-paced environment.
- Customer-service oriented with attention to detail.
- Previous front desk or administrative experience is preferred.
Benefits:
- Competitive salary ranging from $47,000 to $55,000.
- Health, dental, and vision insurance.
- Paid time off and holiday leave.
- Career advancement opportunities.
- Friendly and supportive work culture.
At Story Lane Box, we value our team members and offer a dynamic work environment that fosters growth and development. If you are an outgoing, detail-oriented individual who enjoys working with people, we encourage you to apply for this exciting opportunity.
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