Patient Services Coordinator
1 week ago
Language Proficiency: Cantonese Required
Rezolut is a comprehensive, all-digital imaging network dedicated to providing high-quality diagnostic imaging services. Our commitment to excellence in patient care is supported by cutting-edge technology and a team of highly skilled professionals.
ROLE SUMMARY
We are seeking a dedicated Patient Services Coordinator who is punctual, detail-oriented, and responsible. The ideal candidate will excel in welcoming clients, maintaining professionalism, and managing multiple tasks efficiently.
KEY RESPONSIBILITIES
- Facilitating patient check-ins for scheduled appointments.
- Coordinating walk-in patients for imaging procedures.
- Confirming patient eligibility for services.
- Processing payments for co-pays and self-pay patients.
- Performing general administrative and office duties.
- Conducting chart reviews and preparing for confirmation calls.
- Gathering necessary documentation related to patient exams.
- Ensuring confirmation of patient appointments for the following day.
QUALIFICATIONS
- Minimum of 2 years of experience in a healthcare front office setting.
- Familiarity with imaging procedures and standards is advantageous.
- Proven ability to maintain strong relationships with both providers and patients.
- Background in customer service with a focus on patient satisfaction.
- Experience with HMO, PPO, Medicare, and Medi-Cal systems.
- Understanding of CPT and ICD-10 coding.
- Excellent oral and written communication skills for effective interaction with staff and patients.
- Able to thrive in a fast-paced environment and manage multiple priorities.
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