Automotive Customer Service Representative

2 days ago


Mobile, Alabama, United States Pep Boys Full time
Pep Boys - Automotive Customer Service Advisor

As a Customer Service Advisor at Pep Boys, you will be responsible for:

Key Responsibilities:
  • Engage with customers to understand their needs and provide exceptional service
  • Schedule appointments and communicate timelines and processes
  • Assist with various aspects of customer care, including work order and register assistance
  • Contribute to facility maintenance and Outside Purchase (OP) ordering
  • Follow all policies and procedures related to cash, credit, check, refund, and return policies

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for growth and development
  • A competitive compensation package

About Pep Boys:

Pep Boys is a leading provider of automotive services and products. We are committed to delivering exceptional customer experiences and providing our team members with the tools and support they need to succeed.



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