Table Games Supervisor
15 hours ago
Job Summary:
We are seeking a highly skilled and experienced Table Games Supervisor to join our team at Gold Country Casino Resort. As a key member of our gaming operations team, you will be responsible for ensuring the smooth operation of our table games department, including poker, blackjack, and other popular games.
Key Responsibilities:
- Supervise and manage a team of dealers and other support staff to ensure excellent customer service and a positive gaming experience.
- Monitor and maintain game integrity, ensuring that all games are played fairly and in accordance with casino policies and regulations.
- Develop and implement strategies to increase revenue and improve customer satisfaction.
- Collaborate with other departments, such as marketing and security, to promote the casino and enhance the overall gaming experience.
- Conduct regular audits and reviews to ensure compliance with casino policies and regulatory requirements.
- Provide training and coaching to dealers and other staff members to improve their skills and knowledge.
- Manage and maintain accurate records and reports, including game results, player activity, and staff performance.
Requirements:
- High school diploma or equivalent required; degree in a related field preferred.
- Minimum 2 years of experience in a table games supervisory role, preferably in a casino environment.
- Excellent communication and leadership skills, with the ability to work effectively with diverse teams and stakeholders.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- Ability to work in a fast-paced environment, with a high level of attention to detail and accuracy.
Working Conditions:
The Table Games Supervisor will work in a fast-paced casino environment, with regular exposure to noise, smoke, and other environmental factors. The position requires standing for extended periods, with frequent walking and movement around the casino floor.
Benefits:
Gold Country Casino Resort offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
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