Senior Patient Services Representative-Gastroenterology- Department of Medicine- Medical Center

2 weeks ago


Houston, Texas, United States Houston Methodist Full time
Job Summary

We are seeking a highly skilled and experienced Senior Patient Services Representative to join our team at the Department of Medicine in the Medical Center. As a key member of our patient services team, you will be responsible for providing exceptional patient care and support to our patients and their families.

Key Responsibilities
  • Perform patient check-in and check-out functions, including scheduling and registration
  • Coordinate patient flow and ensure timely and accurate processing of patient information
  • Provide excellent customer service and communication to patients, families, and healthcare providers
  • Collaborate with healthcare teams to ensure seamless patient care and experience
  • Participate in quality improvement initiatives to enhance patient satisfaction and outcomes
Requirements
  • High school diploma or equivalent required; three years of experience in a related role within healthcare
  • Strong communication and interpersonal skills, with ability to work effectively in a fast-paced environment
  • Basic computer skills and proficiency in electronic medical records
  • Knowledge of medical terminology and revenue cycle components
What We Offer

As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, with access to ongoing training and development opportunities. We offer a competitive salary and benefits package, as well as a comprehensive benefits program.

Houston Methodist is a leading academic medical center and a major teaching hospital, with a commitment to excellence in patient care, education, and research. We are proud to be a part of the Houston Methodist Specialty Physician Group, which brings together some of the nation's leading experts in multiple specialties to serve our patients.



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