Access and Support Professional
3 weeks ago
We are seeking a highly skilled Access and Support Specialist to join our team at United Therapeutics. As a key member of our organization, you will play a critical role in providing limited reimbursement support services to healthcare providers and patients.
Key Responsibilities- Provide expert support to healthcare providers and patients, ensuring seamless access to our patient assistance programs.
- Conduct eligibility reviews and ensure that program participants meet ongoing requirements.
- Communicate effectively with healthcare providers, insurance plans, patients, and their authorized representatives.
- Utilize our software and tools to coordinate patient assistance program support and reimbursement services.
- Ensure accurate reporting of calls and activities to management.
- High school diploma or equivalent required; associate's degree preferred.
- 2+ years of experience in customer service, reimbursement support, or a related field.
- Experience working with insurance providers and prior authorization processes.
- Excellent customer service and communication skills.
- Ability to work independently and as part of a team.
- Specialty medication benefit knowledge.
At United Therapeutics, we are dedicated to finding cures for life-threatening diseases and improving the lives of our patients. We are a founder-led company with a strong commitment to innovation, sustainability, and social responsibility. Our comprehensive benefits suite includes medical, dental, vision, and prescription coverage, as well as employee wellness resources, savings plans, and paid time off.
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Access and Support Professional
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Melbourne, Florida, United States United Therapeutics Full timeAbout the RoleUnited Therapeutics is seeking a highly skilled Access and Support Specialist to join our team. As a key member of our organization, you will play a critical role in providing limited reimbursement support services to healthcare providers and patients, ensuring that they meet ongoing requirements for our Patient Assistance Program.Key...
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