Referral Coordinator
7 days ago
Arlington Orthopedic Association is seeking a skilled Referral Coordinator to join our team. As a key member of our staff, you will be responsible for managing incoming specialist referrals and ensuring accurate and timely records in our electronic medical records system.
About the Role
- This role requires strong communication skills, both written and verbal, as well as excellent customer service skills.
- You will work closely with our clinical staff to promote team awareness and ensure that all referral procedures are followed.
- Accuracy and attention to detail are crucial in this position, as you will be responsible for maintaining accurate electronic patient records.
Responsibilities
- Manage external referral process, gathering required information and documents, and working them accordingly in compliance with established timelines.
- Assist with coverage of front desk reception area, lobby information desk, and medical records department as needed.
- Participate in clinic and market education, training, and meetings as needed.
- Communicate with outside physician offices to clarify referral issues.
Requirements
- High School Diploma/GED or equivalent experience.
- One or more years of experience in communication with patients preferred.
- Background in medical terminology, orthopedics, and ability to analyze medical situations for scheduling purposes preferred.
Salary and Benefits
The estimated salary for this role is $55,000 - $65,000 per year, depending on experience. We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
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