Fraud Investigator
2 weeks ago
We are seeking a highly skilled and experienced Fraud Investigator to join our team at SoFi. As a Fraud Investigator, you will be responsible for conducting thorough investigations and inquiries on identified and suspicious accounts within our systems. Your expertise will help us to identify and prevent financial crimes, ensuring the integrity of our financial services.
Key Responsibilities- Conduct investigations and inquiries on identified and suspicious accounts
- Investigate and gather information on fraud cases, including contacting merchants and financial institutions
- Identify fraud trends and make recommendations for new strategies to prevent additional losses
- Review alerts and reports to detect suspicious activity and file required reports
- Conduct periodic internal account/customer reviews to identify potentially fraudulent activity
- Review disputed transactions to investigate fraud claims and ensure compliance with regulations
- 3+ years of relevant fraud investigation experience in the banking or financial services industry
- Knowledge of check, ACH, wire, debit/credit card, and other payment channels operating rules
- Previous Suspicious Activity Report filing experience preferred
- Thorough understanding of bank operations, industry trends, and best practices, and federal and state banking regulations
At SoFi, we offer a comprehensive and competitive benefits package, including a base pay range for this role. We are committed to embracing diversity and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, national origin, ancestry, age, physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
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