Financial Crimes Investigator

4 days ago


Jacksonville, Florida, United States SoFi Full time
Job Title: Fraud Investigator

SoFi is seeking a skilled Fraud Investigator to join our Fraud Operations team. As a key member of our team, you will be responsible for conducting thorough investigations and inquiries on identified and suspicious accounts, as well as reviewing alerts and reports to detect suspicious activity.

Key Responsibilities:
  • Conduct investigations and inquiries on identified and suspicious accounts
  • Review alerts and reports to detect suspicious activity
  • Investigate and gather information on fraud cases, including contacting merchants and financial institutions
  • Identify fraud trends and make recommendations for new strategies to prevent additional losses
  • Assist in the construction of short-term and long-term plans to reduce fraud exposure
Requirements:
  • 3+ years of relevant fraud investigation experience in the banking or financial services industry
  • Knowledge of check, ACH, wire, debit/credit card, and other payment channels operating rules
  • Previous Suspicious Activity Report filing experience preferred
  • Thorough understanding of bank operations, industry trends & best practices, and federal and state banking regulations
  • Excellent time management skills and interpersonal skills, and the ability to work with all levels within the organization in a collaborative manner
What We Offer:

SoFi provides a comprehensive and competitive benefits package, including a base pay range of $60,000.00 to $114,000.00 per year, as well as opportunities for bonuses and professional growth.

We are an equal employment opportunity employer and welcome applications from diverse candidates. If you need accommodations to participate in the job application or interview process, please let us know.



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