Operations Business Consultant

4 weeks ago


Fairfield, New Jersey, United States Jan-Pro of Northern NJ Full time
Job DescriptionJob Description

As a key member of the Jan-Pro of Northern NJ team, the Operations Business Consultant plays a vital role in overseeing accounts and ensuring seamless operations. This position requires a strong ability to manage large teams, communicate effectively, and provide exceptional customer service.

Key Responsibilities:

Represent the Jan-Pro brand with enthusiasm and professionalism

Conduct regular account inspections and proactive site visits to ensure high-quality service

Coordinate new account orientations and provide training to CBOs

Resolve customer complaints and identify opportunities for growth

Collaborate with the Regional Franchise Development Owner to develop and implement business strategies

Transfer customers between owners as needed and document all transactions

Maintain accurate records and provide regular updates to management

Requirements:

Minimum 2 years of customer service experience

Strong communication and interpersonal skills

Ability to work in a fast-paced environment and adapt to changing priorities

Proficient in MS Office programs and internet operations

Strong presentation and public speaking skills

Ability to maintain confidentiality and handle sensitive information

This is a dynamic and challenging role that requires a strong work ethic and a passion for delivering exceptional results. If you are a motivated and results-driven individual who is looking for a new challenge, we encourage you to apply.

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