Operations Business Consultant

3 weeks ago


Fairfield, New Jersey, United States Jan-Pro of Northern NJ Full time

h3JobDescription/h3JobDescriptionBenefits:ulli401(k)/liliCompanycar/liliHealthinsurance/liliPaidtimeoff/li/ulbrAsakeymemberoftheJan-ProofNorthernNJteam,theOperationsBusinessConsultantplaysavitalroleinoverseeingaccountsandensuringseamlessoperations.Theidealcandidatewillpossessexcellentcommunicationskills,beabletomanagelargeteams,andhaveastrongunderstandingofMSOfficeprograms.brbrKeyResponsibilities:brbrRepresenttheJan-ProbrandwithenthusiasmandprofessionalismbrbrConductregularaccountinspectionsandproactivesitevisitstoensurehigh-qualityservicebrbrDevelopandconducttrainingclassesforCustomerBusinessOwners(CBOs)toenhancetheirskillsandknowledgebrbrResolvecustomercomplaintsinatimelyandeffectivemannerbrbrCollaboratewiththeRegionalFranchiseDevelopmentOwnertoprepareanddeliverinitialCBOtrainingandsupportbusinessgrowthbrbrTransfercustomersbetweenownersasneededanddocumenttheserequestsandtransfersbrbrMaintainconfidentialityandhandlesensitiveinformationwithdiscretionbrbrRequirements:brbrMinimum2yearsofcustomerserviceexperiencebrbrAbilitytospeakandwriteinSpanishisanadvantagebrbrExcellentwrittenandverbalcommunicationskillsinEnglishbrbrProficientinMSOfficeprograms(Word,PowerPoint,Excel,andOutlook)andinternetoperationsbrbrStrongpresentationskillsandprofessionaldemeanorbrbrAbilitytoworkinahigh-pressureenvironmentandmaintainconfidentialitybrbrThisjobdescriptionisnotintendedtobeall-inclusive,andtheemployeewillalsoperformotherreasonablyrelatedbusinessdutiesasassignedbyimmediatesupervisorandothermanagementasrequired.



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