Technical Support Specialist
2 days ago
Salary Estimate: $55,000 - $70,000 per year
This Technical Support Specialist role is a great opportunity to join a stable and growing Alabama-based company with a strong history of internal promotions. The company has a recession-resistant business model, which ensures steady employment throughout the years.
The ideal candidate will have experience working in a high-urgency-culture type firm with solid proven help desk support skills, including desk-side support and remote support. Strong professional-articulate oral communication skills are also essential for this role.
Responsibilities:
- Provide technical support to employees via phone, email, or in-person
- Troubleshoot and resolve technical issues related to desktop access, virtual desktop connectivity, and network connectivity
- Support Office 365 for onsite and remote employees
- Assist with mobile device and Wi-Fi connectivity issues
Requirements:
- 2-5 years of experience in help desk support or a related field
- CompTIA certification or equivalent
- Strong written and oral communication skills
- Ability to work in a fast-paced environment
Benefits:
- Competitive salary
- Benefits package
- Ongoing training and development opportunities
About Us:
Niche B2B Services Company is a leading provider of business-to-business services. With a strong reputation for reliability and expertise, we serve numerous large brand name clients across various industries. Our company values include a commitment to innovation, customer satisfaction, and employee growth.
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