Customer Service Representative

1 week ago

Harlingen, Texas, United States Adolfo Torres - State Farm Agent Full time
ROLE DESCRIPTION:

As a Customer Relations Representative with Adolfo Torres - State Farm Agent, you will be responsible for delivering exceptional client experiences that drive the growth of a successful insurance agency.

Your attention to detail, customer service skills, and desire to help people make you an ideal fit for this role.

You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are a customer-focused and empathetic team member who is passionate about delivering exceptional service.

We anticipate internal growth opportunities for driven and sales-minded candidates.

RESPONSIBILITIES:

  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

  • Dedicated to customer service.
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members.
  • Proactive in problem-solving.
  • Property & Casualty license, preferred (or ability to obtain).

BENEFITS:

  • Growth potential/Opportunity for advancement within my office.
  • Valuable career-building experience.
  • Licensing reimbursement.

About Our Agency

We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers.

If you want to work in an environment that is fun, challenging, and rewarding, then Adolfo Torres - State Farm Agent may be the right fit for you. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

About Our Mission

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

We have 40 years of combined insurance experience in our office.

Additional languages spoken:

Spanish

If you want a career, not a job, then we encourage you to apply. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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