Software Application Support Specialist

1 week ago


Novi, Michigan, United States Daifuku Full time
Job Summary

We are seeking a highly skilled Junior Application Systems Analyst to join our team at Daifuku North America. As a key member of our IT department, you will be responsible for the maintenance and optimization of our software applications.

Your primary focus will be on troubleshooting issues, implementing updates, and ensuring the smooth operation of our company systems. You will work closely with our senior analysts to understand system requirements and features, and collaborate with the IT team to develop and implement new software applications.

In this role, you will have the opportunity to work on a variety of projects, from providing support for application incidents and problems to assisting in the development and implementation of new software applications. You will also be responsible for documenting application processes for maintenance and upgrades, participating in the testing and deployment of application updates, and producing application documentation and user training materials.

We are looking for a highly motivated and detail-oriented individual with a strong analytical and problem-solving skills, excellent communication and teamwork abilities, and the ability to work independently and manage multiple tasks. If you have a passion for software development and a desire to work in a dynamic and innovative environment, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Provide support for application incidents and problems.
  • Assist in the development and implementation of new software applications.
  • Collaborate with senior analysts to understand system requirements and features.
  • Document application processes for maintenance and upgrades.
  • Participate in the testing and deployment of application updates.
  • Produce application documentation and user training materials.

Requirements:

  • Typically requires an associate's degree in computer science, information systems, or a related field.
  • 0-2 years of experience in application or system analysis.

What We Offer:

  • Excellent compensation package including great benefits such as excellent medical, vision, and dental insurance, paid vacation time, paid sick time, and paid holidays.
  • 401K, Flexible Spending Programs, and more.


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