AdventHealth Patient Resource Team Representative

2 days ago


Fletcher, North Carolina, United States AdventHealth Full time
Job Summary

We are seeking a skilled Licensed Practical Nurse to join our Patient Resource Team as a Contact Center Specialist. In this role, you will be the first point of contact for patients and provide personalized customer service to achieve First Call Resolution.

About AdventHealth

At AdventHealth, we believe in the wholeness of each person and serve to uplift others in body, mind, and spirit. Our mission is to extend the healing ministry of Christ, and we strive to create a workplace where our team members can thrive professionally and grow spiritually.

Responsibilities
  • Answer inbound calls to physician practice clinical lines in a polite and professional manner.
  • Assist callers with clinical tasks according to established protocols.
  • Provide appropriate chart documentation.
  • Collaborate well with Clinical Pod, Scheduling Pod, and clinical staff.
Requirements
  • High school graduate or equivalent required.
  • 2 years clinical experience.
  • Licensed Practical Nurse.
Benefits
  • Up to $5,000 Sign On Bonus.
  • Benefits from Day One.
  • Paid Days Off from Day One.
  • Student Loan Repayment Program.
  • Career Development.
  • Whole Person Wellbeing Resources.
Salary Information

The estimated salary range for this position is $50,000 - $65,000 per year, based on location and experience.



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