Contact Center Patient Resource CMA

2 months ago


Fletcher, United States AdventHealth Gordon Full time
*All the benefits and perks you need for you and your family: *
* Up to $5000 Sign On Bonus
* Benefits from Day One
* Paid Days Off from Day One
* Student Loan Repayment Program
* Career Development
* Whole Person Wellbeing Resources

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: Days Monday-Friday 8am to 5pm

Location:895 Howard Gap Road; Fletcher, NC 28732

The role you’ll contribute: The Patient Resource Team is a metrics-based inbound scheduling and clinical contact center for physician offices. Our team is often the first contact for a new patient and the ongoing connection to their provider for all their health & wellness needs. The AdventHealth Mission and Service Standards guide each call with the goal of personalized customer service to achieve First Call Resolution.

The value you’ll bring to the team:
* Answers inbound calls to the physician practice clinical lines in a polite and professional manner.
* Assists callers with clinical tasks according to established protocols.
* Provides appropriate chart documentation.
* Collaborates well with Clinical Pod, Scheduling Pod, and clinical staff.

Qualifications - External

The expertise and experiences you’ll need to succeed:
* High school graduate or equivalent required
* 2 years + in-clinic experience as certified medical assistant.
* Certified Medical Assistant

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Benefits:
* 401(k)
* 401(k) matching
* 403(b)
* 403(b) matching
* Dental insurance
* Disability insurance
* Employee assistance program
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Opportunities for advancement
* Paid time off
* Parental leave
* Pet insurance
* Referral program
* Tuition reimbursement
* Vision insurance
* Wellness program
Schedule:
* Monday to Friday

Experience:
* EMR systems: 3 years (Preferred)
* Vital signs: 3 years (Preferred)

License/Certification:
* BLS Certification (Preferred)
* Certified Medical Assistant (Required)

Ability to Commute:
* Fletcher, NC 28732 (Required)

Ability to Relocate:
* Fletcher, NC 28732: Relocate before starting work (Required)

Work Location: In person

  • Fletcher, United States AdventHealth Gordon Full time

    *All the benefits and perks you need for you and your family: ** Up to $5000 Sign On Bonus* Benefits from Day One* Paid Days Off from Day One* Student Loan Repayment Program* Career Development* Whole Person Wellbeing ResourcesOur promise to you:Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes...


  • Fletcher, United States AdventHealth Gordon Full time $18 - $23

    *All the benefits and perks you need for you and your family: *You could be just the right applicant for this job Read all associated information and make sure to apply.* Up to $5000 Sign On Bonus* Benefits from Day One* Paid Days Off from Day One* Student Loan Repayment Program* Career Development* Whole Person Wellbeing ResourcesOur promise to you:Joining...


  • Fletcher, NC, United States AdventHealth Gordon Full time

    *All the benefits and perks you need for you and your family: ** Up to $5000 Sign On Bonus* Benefits from Day One* Paid Days Off from Day One* Student Loan Repayment Program* Career Development* Whole Person Wellbeing ResourcesOur promise to you:Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes...


  • Fletcher, United States AdventHealth Hendersonville Full time

    All the benefits and perks you need for you and your family: $5000 Sign On Bonus Benefits from Day One Paid Days Off from Day One Student Loan Repayment Program Career Development Whole Person Wellbeing Resources Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the...


  • Fletcher, United States AdventHealth Full time

    **All the benefits and perks you need for you and your family:** + $5000 Sign On Bonus + Benefits from Day One + Paid Days Off from Day One + Student Loan Repayment Program + Career Development + Whole Person Wellbeing Resources Our promise to you: Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes...


  • Fletcher, United States AdventHealth Full time

    **All the benefits and perks you need for you and your family:**+ $5000 Sign On Bonus+ Benefits from Day One+ Paid Days Off from Day One+ Student Loan Repayment Program+ Career Development+ Whole Person Wellbeing ResourcesOur promise to you:Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in...


  • Fletcher, United States AdventHealth Full time

    **All the benefits and perks you need for you and your family:** + Up to $5,000 Sign On Bonus + Benefits from Day One + Paid Days Off from Day One + Student Loan Repayment Program + Career Development + Whole Person Wellbeing Resources Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a...


  • Fletcher, United States AdventHealth Full time

    All the benefits and perks you need for you and your family: Up to $5,000 Sign On Bonus Benefits from Day One Paid Days Off from Day One Student Loan Repayment Program Career Development Whole Person Wellbeing Resources Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that...


  • Fletcher, North Carolina, United States AdventHealth Full time

    Job SummaryWe are seeking a skilled Licensed Practical Nurse to join our Patient Resource Team as a Contact Center Specialist. In this role, you will be the first point of contact for patients and provide personalized customer service to achieve First Call Resolution.About AdventHealthAt AdventHealth, we believe in the wholeness of each person and serve to...


  • Fletcher, North Carolina, United States AdventHealth Full time

    About AdventHealthAdventHealth is a faith-based healthcare organization that serves the community by providing whole-person care. Our mission is to extend the healing ministry of Christ, and we strive to deliver high-quality, patient-centered care in every interaction.


  • Fletcher, United States AdventHealth Hendersonville Full time

    All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Student Loan Repayment Program Career Development Whole Person Wellbeing Resources Our promise to you: Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person,...


  • Fletcher, United States Norman Regional Health System Full time

    Join Norman Regional Health System as a highly skilled Cardiovascular Technologist. With a strong focus on patient care, you will be part of a dedicated team working towards multiple accreditations and recognitions in cardiovascular care.OverviewNorman Regional Health System is a community hospital system nestled at the southern border of the Oklahoma City...


  • Fletcher, North Carolina, United States Fletcher Rehabilitation and Healthcare Center Full time

    Fletcher Rehabilitation and Healthcare Center is a leading provider of long-term care services in Fletcher, NC. We're committed to delivering exceptional care and services to our residents, and we need talented professionals like you to help us achieve this goal. As an LPN on our team, you'll have the opportunity to work with a dynamic and supportive group...


  • Fletcher, United States AdventHealth Full time

    **All the benefits and perks you need for you and your family:** + Benefits from Day One + Paid Days Off from Day One + Career Development + Whole Person Wellbeing Resources + Mental Health Resources and Support **Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in...


  • Fletcher, United States AdventHealth Full time

    **All the benefits and perks you need for you and your family:** + Sign On Bonus *Up to $5000 + Benefits from Day One + Paid Days Off from Day One + Career Development + Whole Person Wellbeing Resources + Mental Health Resources and Support **Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a...

  • Physical Therapist

    3 weeks ago


    Fletcher, United States Fletcher Rehabilitation and Healthcare Center Full time

    UNDER NEW MANAGEMENT Fletcher Rehabilitation And Healthcare Center, located in Fletcher, NC, is a Long Term Care facility that provides quality care to our residents. Join a growing team of successful, happy caregivers who are valued and appreciated. NOW HIRING: (PT) Physical Therapist Benefits: Yearly Raise Same Day Pay Option Very competitive...


  • Fletcher, United States AdventHealth Full time

    All the benefits and perks you need for you and your family: Sign On Bonus *Up to $5000 Benefits from Day One Paid Days Off from Day One Career Development Whole Person Wellbeing Resources Mental Health Resources and Support Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community...


  • Fletcher, North Carolina, United States AdventHealth Full time

    About the RoleWe are seeking a skilled Clinical Support Specialist to join our Patient Resource Team. As a key member of our team, you will play a crucial role in providing personalized customer service to patients and their families.The ideal candidate will have 2 years of clinical experience and be a Licensed Practical Nurse. You will be responsible for...


  • Fletcher, North Carolina, United States United Surgical Partners International Full time

    Job DescriptionWe are seeking a skilled Operating Room Registered Nurse (RN) to join our team on a full-time basis at Western Carolina Surgery Center in Fletcher, NC.About the RoleProvide expert nursing care to patients throughout the perioperative period.Collaborate with the surgical team to maintain a sterile and efficient operating room environment.Key...


  • Fletcher, North Carolina, United States AdventHealth Full time

    Benefits and PerksAt AdventHealth, we understand the importance of taking care of our employees, just as we take care of our patients. That's why we offer a comprehensive benefits package, designed to support your physical, emotional, and financial well-being. Some of the benefits and perks you can expect as a Home Health Registered Nurse (RN) Care Manager...