Administrative Support Specialist

6 days ago


Woburn, Massachusetts, United States Arch Painting Full time

This Administrative Assistant position is a dynamic opportunity to provide front-line support for the corporate office of Arch Painting. The primary responsibility of this role will be to answer phones, providing exemplary customer support and service, in a professional manner at all times.

Job Overview

We are seeking an organized and detail-oriented individual to join our team as a Front-Line Office Coordinator. This role will provide daily administrative support to increase efficiency, reduce costs, and ensure the smooth day-to-day operations of the corporate office.

Key Responsibilities
  • Answer all incoming calls in a professional manner and route, take messages, as required.
  • Respond to all leads and estimate requests within one working hour (email or voicemail) and gather pertinent customer information.
  • Schedule estimates for all Project Managers for both new leads and existing customers and issue email confirmation of appointments via our CRM system.
  • Assist with processing of Contracts and Purchase Orders for projects, which includes but not limited to, ensuring all contracts are properly executed, scanned into the Project Management System, and returned to customers once executed.
  • Create Project Folders for all awarded projects and ensure that all relevant documentation and information is included before handoff to Production.
  • Provide administrative support to the Project Managers when they call in remotely, including daily calendar management.
Required Skills and Qualifications

The ideal candidate will possess:

  • A High School Diploma – (Associates Degree is preferred).
  • Strong organizational skills and excellent communication and interpersonal skills.
  • Proficiency with all Microsoft Office applications (Word, Excel, Outlook & PowerPoint).
  • The ability to prioritize work and meet deadlines in a fast-paced research setting.
Benefits

Many benefits are available to successful candidates, including Health, Dental, & Life Insurance Benefits Available on the first day of the month after one full month of employment.



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