Sales Support Specialist for LED Lighting Industry

3 days ago


Woburn, Massachusetts, United States Fusion Optix Full time
Role and Responsibilities

Fusion Optix is seeking a Sales Support Specialist to join our team in Woburn, MA.

  • Provide exceptional customer service by responding to RFQs, customer support cases, and information requests.
  • Compile accurate quotes based on customer accounts, including product codes, quantity pricing, and lead times.
  • Enter orders into Salesforce CRM and support existing orders with timely status updates.
  • Coordinate with internal teams to provide necessary product and shop drawings/submittals.

Key Skills and Qualifications:

  • Relevant sales support experience with quotations expertise.
  • Strong personal ethics, professional skills, and interpersonal skills.
  • Experience working within the Salesforce CRM environment, particularly cases and data entry.
  • Excellent numerical abilities and Microsoft Office skills.

Benefits:

  • A competitive salary range of $55,000 - $70,000 per year.
  • A comprehensive benefits package, including 401(k), PTO, healthcare, and dental insurance.
  • Opportunities for growth and professional development within the company.

About Fusion Optix:

We are a leading manufacturer of LED lighting products, committed to innovation and excellence. Our state-of-the-art facility in Woburn, MA ensures high-quality products that meet the needs of our customers. As a Sales Support Specialist, you will play a vital role in our team's success, working closely with customers and internal teams to deliver exceptional results.



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