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Business Development Representative
2 months ago
The Business Account Executive is responsible for selling primary and ancillary communications solutions to small and medium-sized businesses within a specified territory.
Primary services include coax-delivered Internet, video, and voice. Ancillary services include custom hosting, desktop security, data backup, data storage, toll-free numbers, additional email addresses, static IPs, and more.
The AE achieves sales and revenue goals through successful prospecting for new customers and the successful sale of bundled services to new customers.
The AE is responsible for generating all sales leads through various prospecting tactics and working every lead from initial contact to sale.
The AE is responsible for developing and implementing a Territory Plan (under the instruction of the Sales Manager) designed to expand the customer base within their assigned territory.
The AE is 100% focused on generating new Internet, voice, and video customers.
Key Responsibilities- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Place orders through order management software.
- Work with Account Coordinators to ensure accurate and timely submission of sales orders, contracts, billing forms, and sales reports.
- Hand off customer service and non-sales-related client inquiries to the Customer Service department.
- Maintain accurate records of all sales and prospecting activities, including sales calls, presentations, closed sales, and follow-up activities within assigned territory.
- Meet and exceed performance standards as defined by the department Standards of Performance (SOP) and the Spectrum Way Sales Model.
- Attend and participate in sales meetings as established by management.
- Ability to read, write, speak, and understand English.
- Knowledge of communications technologies and services, with an emphasis on telephone and Internet fundamentals.
- Valid driver's license with a satisfactory driving record.
- Bachelor's degree in business, marketing, or a related field, or equivalent experience.
- Outside sales experience in a high-transaction, short-closing-cycle model.
- Business-to-business sales experience.
- Proven sales history of meeting or exceeding targets.
Office environment and/or outside environment with exposure to inclement weather.
Exposure to moderate noise levels.
