Loan Processing Specialist
2 weeks ago
Job Summary:
We are seeking a highly skilled and detail-oriented Assoc. Loan Processing Specialist to join our team at Travis Credit Union. As a key member of our Consumer Lending department, you will be responsible for evaluating loan applications, ensuring compliance with credit union policies and procedures, and providing exceptional member service.
Key Responsibilities:
- Evaluate loan applications and ensure compliance with credit union policies and procedures
- Provide exceptional member service and build strong relationships with members
- Identify opportunities to deepen member relationships and promote credit union products and services
- Analyze and validate supporting documentation to prevent fraud and ensure quality control
- Interpret approvals and conditions and verify that all requirements have been met
- Complete ongoing trainings and maintain up-to-date knowledge of Consumer Lending Policies and Procedures
- Proactively monitor loan queues and service requests to ensure timely responsiveness
- Identify opportunities for improvements and changes in processes and policies to increase productivity and member experience
Requirements:
- HS Diploma or equivalent and minimum 1 year related loan work experience or minimum of 2 years of customer service or clerical work experience
- Strong telephone communication skills and ability to interact with diverse groups of people
- Ability to analyze and interpret a credit report and navigate and process within multiple interdependent systems and tools
- Ability to work in a fast-paced, team-oriented environment and efficiently organize work priorities and accurately complete multiple tasks within strict timeframes
- Ability to provide leadership support, motivation, and professional development
Working Conditions:
Work is generally performed within an office environment, with standard office equipment available and usually sedentary in nature. Requires flexibility in work schedule.
Compensation:
Base salary starting range is commensurate with experience. $20.43/hour - $25.24/hour. Our compensation philosophy is based on several factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, and key skills.
Benefits:
Limited benefits will be available through the temporary agency.
EOE/Individual with Disability/Veteran Status:
Travis Credit Union is an Affirmative Action Employer.
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