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Mortgage Loan Officer

2 months ago

Vacaville, California, United States Travis Credit Union Full time
Mortgage Loan Officer Job Description

We are seeking a highly skilled Mortgage Loan Officer to join our team at Travis Credit Union. As a Mortgage Loan Officer, you will be responsible for educating and selling prospective mortgage applicants on the best home loan for their financial situation, in compliance with all Credit Union and regulatory guidelines.

Key Responsibilities:
  • Develop and close new business with external (non-TCU) business partners.
  • Solicit new business relationships with local realtors to increase mortgage loan volume in support of the organization's objectives.
  • Develop and strengthen positive business relationships in the community that lead to loan referrals to the Real Estate Department.
  • Coordinate the developing, planning, and hosting of TCU-sponsored live and web-based events/training to drive brand awareness and foster productive business relationships.
  • Analyze industry data and work with management to develop territory and marketing plan strategies to meet desired marketing and loan volume goals.
  • Provide detailed monthly executive summaries of networking activities, including discussing trends, market impact of competitors, objections, and recommendations to improve lending penetration.
  • Sell and originate mortgage loans within the guidelines of TCU policy, procedures, and government regulations, and ensure all disclosures are sent within regulations and that required documents are accurate.
  • Pre-qualify members in identifying portfolio and Fannie Mae underwriting guidelines and programs, FHA and VA requirements, and available down payment assistance programs.
  • Quote and explain rates and terms; educate prospective applicants of the best home loan for them. Pre-qualify members for conventional and government mortgages, second mortgages, and our various down-payment assistance programs. Renegotiate loan terms due to changes from initial loan application.
  • Track pipeline to ensure loans are being processed according to established priorities. Act as the main contact with members during the application process. Provide regular status reports to members to maintain good communication. Work with the operations staff to ensure on-time closings.
  • Professionally represent TCU within the communities we serve and develop relationships in a manner that will enhance the overall branding and loan growth of the credit union.
  • Understand and maintain current working knowledge of TCU products/services, policies, and procedures, and real estate lending regulations through internal communications, training, and attendance at meetings, seminars, and workshops.
  • Actively participate and support TCU's Sales and Service culture by offering other TCU products/services based on the needs of the member. Deliver quality member service at all times.
  • Achieve maximum loan volume, ensuring the member receives the best available product to meet their needs, while maintaining portfolio quality standards. Build and maintain relationships with local realtors as a source of future business.
  • Stay abreast of state and federal laws and regulations, including RESPA, HPML, HOEPA, HCML, ATR/QM, bank secrecy, and anti-money laundering laws appropriate to the position.
Requirements:
  • In-depth knowledge of real estate industry lending criteria (FNMA, FHLMC, FHA/VA), and federal and state regulations.
  • Professional verbal and written communication skills.
  • Detail-oriented. Work independently and self-motivate to achieve goals with minimal supervision.
  • Proven business development and/or sales skills.
  • Sound understanding of TCU's Real Estate loan programs.
  • Ability to successfully tailor communications according to the audience.
  • Proven account management skills with the ability to create, maintain, and enhance business relationships.
  • Ability to prepare and effectively facilitate presentations.
  • Ability to interact with diverse groups of people, including business community members, potential borrowers, and referral agents, in a professional and diplomatic manner.
  • Proven ability to meet sales objectives, recognize customer needs, and match them to loan products.
  • Proficient in MS Office products (Word, Excel, Outlook). Experience with industry-related software.
  • Flexible in working hours.
Reporting and Experience:
  • Reports directly to Manager, Mortgage Loan Officers.
  • BA in Marketing, Sales, or related field preferred; or equivalent professional experience.
  • Minimum of 4 years of Loan Officer experience.
  • Minimum 3 years of outside self-sourced mortgage business with minimum closings of $1 million monthly.
  • Demonstrates a thorough list of references and existing realtor book of business.
  • Effective prospecting and generating significant loan volume.
Working Conditions:

Requires travel to offsite locations in assigned territory on a daily basis. Ability to travel to offsite locations in assigned area on a regular basis, approximately 75% of the time, evenings and/or weekends.

Understands the requirements of the Bank Secrecy Act and ensures compliance through monitoring and reporting of member activity as appropriate.

Participation in TCU Driving Program is required. Incumbents will be required to furnish their driving record from the Department of Motor Vehicles, proof of insurance, and sign an authorization so TCU can obtain records directly from the Department of Motor Vehicles. Subject to any limitations imposed by law, full cooperation with any request for records or request for an authorization to seek such records is required.

This position requires National Mortgage Licensing System and Registry (NMLS) registration under the terms of the SAFE Act. Pursuant to the SAFE Act requirements, position incumbents must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Failure to register successfully or to maintain a status in good standing under the SAFE Act will affect eligibility for continued employment in this position.

Compensation: 100% Commission with a Recoverable Draw

Our compensation philosophy is based on several factors, such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, and key skills.

At Travis Credit Union, our priority is that our employees and their loved ones are provided with a Total Rewards program that insures their health and welfare safety, which allows our employees to focus on the financial welfare of our members and the credit union's objectives. As such, Travis Credit Union offers a robust benefits package to our eligible employees, including competitive medical, dental, and vision insurance, mental health offerings, employee performance incentive plan, merit increases, 401(k) program with immediately vested employer match, generous holiday and vacation policy, and extensive TCU-specific perks like employee loan and credit card discounts.

Travis Credit Union is an Affirmative Action Employer

EOE/Individual with Disability/Veteran Status

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