Administrative Coordinator

3 weeks ago


Cedar Rapids, Iowa, United States Four Oaks Family & Children Services Full time

Job Summary:

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Four Oaks Family & Children Services. In this role, you will provide support services for an Enterprise integrated team, including internal and external customer support, documentation, and training management.

Key Responsibilities:

  • Manage training calendars, rosters, and registration websites.
  • Demonstrate knowledge of training requirements for employees and resource families.
  • Manage supplies for trainings, prepare packets and paperwork, and arrange venues as needed.
  • Schedule relevant and purposeful trainings.
  • Complete training applications for the state and individual training certificates.
  • Assure trainers receive payment and monitor inboxes for timely responses to emails, calls, and other communication.
  • Keep neat records of training evaluation forms and other training-related documentation.
  • Support multiple programs, including RRTS, PMIC, QRTP, and FCS, while maintaining record confidentiality.
  • Implement database management policies and procedures per regulatory and legal standards and Enterprise guidelines.
  • Provide professional internal and external customer service, assist clients with resource and referral information, and provide clerical assistance as needed.
  • Make calls or mailings as assigned by the Program Director, recording and reporting back responses.

Why Work with Us:

Four Oaks Family & Children Services values a healthy work-life balance and provides career paths for everyone. We believe in equal opportunity and fair treatment for all, creating a positive atmosphere that connects us to our customers. As a valued team member, you are eligible for medical, dental, and vision insurance, a 401k retirement plan, growth and advancement opportunities, flexible work schedules, excellent paid leave time, and more.

Qualifications:

  • High School Diploma or GED
  • At least 1 year of clerical experience
  • Evidenced proficiency in word processing, customer service and communications, office management, and organizational skills


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