Ecommerce Site Merchandising Manager

4 weeks ago

Los Angeles, California, United States Little Sleepies Full time
About the Role

We are seeking a highly skilled Site Merchandising Manager to join our team at Little Sleepies. As a key member of our e-commerce team, you will play a crucial role in driving our online merchandising strategy and influencing the way our customers shop.

Key Responsibilities
  • Develop and execute seasonal, limited edition, and evergreen site merchandising initiatives to drive a first-class shopping experience.
  • Evaluate customer shopping paths and understand user behavior by cohort, product performance, and merchandising data to drive impact.
  • Set up, analyze, and optimize heatmapping and funnels to gain insights and action on data based on user journeys and friction points.
  • Establish KPIs and develop site merchandising dashboards to build out reporting, providing top-level insights to the leadership team.
  • Optimize product recommendations and upsells on product detail pages and in the cart to positively affect average order value.
  • Analyze and own site search and collection filtration to ease the shopping experience.
  • Conduct A/B testing to gain insights that lead to increased conversion rates.
  • Implement site personalization efforts based on customer segments and user groups.
  • Own a holistic site merchandising strategy, led with data and the customer experience at the core.
Requirements
  • 6-7+ years of relevant experience in an e-commerce merchandising role at a DTC apparel or accessory brand (high growth company a plus).
  • Strong experience with the ShopifyPlus platform.
  • Expertise in e-commerce analytics and/or BI tools such as Google Analytics 4, Mouseflow, PowerBI, Glew, Looker, etc., and utilizing them to build executive reporting & dashboards.
  • Experience with building A/B testing campaigns, analyzing, and executing on data learnings.
  • Strong Excel/GoogleSheets experience.
  • Strong attention to detail, but able to see the forest through the trees.
  • Ability to work efficiently in a remote or hybrid environment with cross-functional teams (experience with Asana and Slack is a plus).
  • Proactively share new ideas for innovation and process improvement.
  • Exceptional project management, communication, and analytical skills.
  • Able to come into our HQ in Los Angeles, CA, a minimum of 3 days/week.
What We Offer
  • A supportive environment that fosters and encourages new ideas and innovation.
  • The opportunity to stock your pajama drawer - free pajamas when you join (and every year on your work anniversary) and a generous employee discount all year long to keep you cozy.
Benefits
  • Health, dental, and vision insurance.
  • Paid time off: vacation, sick, personal days, observed holidays.
  • Paid parental leave.
  • Short and long-term disability.
  • Life insurance.
  • 401(k).
  • Employee Assistance Program.
  • Flexible Spending Accounts.
  • Home office stipend.
  • Internet stipend.
  • Team building activities.
  • Company-issued computer.

Actual base salary considers several factors, including job-related knowledge, experience, and budget. The anticipated base salary range for the position in Los Angeles is $80,000 - $100,000.

Little Sleepies is an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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