Eligibility Specialist

3 days ago


Hackensack, New Jersey, United States Savista Full time
Job Title: Eligibility Specialist

Savista is seeking a highly motivated and detail-oriented Eligibility Specialist to join our team. As an Eligibility Specialist, you will play a critical role in helping patients navigate the healthcare system and access the financial assistance they need.

Key Responsibilities:
  • Act as a patient advocate, working closely with patients to understand their financial needs and eligibility for assistance programs.
  • Utilize Savista's eligibility screening program to determine patients' eligibility for state and federally funded programs.
  • Provide clear and concise information to patients about their eligibility and the application process.
  • Facilitate the application process, ensuring that patients have all necessary documentation and support.
  • Collaborate with other Savista teams to ensure seamless communication and coordination.
Requirements:
  • High school diploma or equivalent required.
  • Bilingual (English and Spanish) required.
  • 6+ months of experience in a customer service role, interacting directly with customers.
  • 6+ months of experience working in a high-volume call center environment.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and meeting productivity standards.
  • Excellent communication and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive information.

Savista is an equal opportunity employer and does not discriminate on the basis of race, color, age, veteran status, disability, national origin, sex, sexual orientation, religion, or any other protected class.



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