Eligibility Specialist

7 days ago


Hackensack, New Jersey, United States Savista Full time
About the Role

Savista is seeking a highly skilled Eligibility Specialist to join our team. As an Eligibility Specialist, you will play a critical role in helping patients navigate the healthcare system and access the financial assistance they need.

Key Responsibilities
  • Advocate for Patients: Act as a patient advocate, working closely with patients to understand their financial needs and connect them with available resources.
  • Screen and Assess: Screen patients for financial assistance programs, including Medicaid, Medicare, and other government-funded programs.
  • Facilitate the Application Process: Assist patients with the application process, ensuring that all necessary documentation is completed and submitted.
  • Communicate Effectively: Communicate with patients, colleagues, and government agency staff to ensure seamless coordination and resolution of patient needs.
  • Meet Productivity and Accuracy Standards: Meet or exceed established productivity and accuracy standards, ensuring that patient needs are met in a timely and efficient manner.
Requirements
  • Education and Experience: High school diploma or equivalent, with 6+ months of experience in a customer service role, interacting directly with customers either in-person or over the phone.
  • Language Skills: Bilingual, with proficiency in English and Spanish.
  • Technical Skills: Proficient in Microsoft Office and Internet Explorer, with ability to navigate multiple databases and manage multiple open screens.
  • Soft Skills: Excellent communication and problem-solving skills, with ability to work in a fast-paced environment and meet productivity and accuracy standards.
About Savista

Savista is a healthcare services company that partners with healthcare organizations to improve revenue cycle performance and patient outcomes. We are committed to delivering exceptional customer service and ensuring that our patients receive the care they need.



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