Patient Service Representative-Orthopedics-Upper Extremity

7 days ago


Lexington, South Carolina, United States Prisma Health Full time

Job Summary

We are seeking a highly skilled and detail-oriented Patient Service Representative to join our Orthopedics-Upper Extremity team at Prisma Health. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our physicians and staff.

Key Responsibilities

  • Register patients, verify insurance information, and accurately code diagnoses and procedures.
  • Process payments, manage patient accounts, and ensure timely billing and collection.
  • Provide excellent customer service, respond to patient inquiries, and resolve billing and insurance-related issues.
  • Assist with scheduling, data entry, and other administrative tasks as needed.
  • Collaborate with medical staff to ensure accurate and timely completion of patient charts and records.

Requirements

  • High school diploma or equivalent required; associate's degree in a technical specialty preferred.
  • Previous experience in a medical office setting, preferably in orthopedics or a related field.
  • Basic understanding of ICD-9 and CPT coding; certification preferred.

Work Environment

This is a non-management role that will report to a supervisor or manager. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.



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