Sales Associate

4 days ago


Farmington, Connecticut, United States Kate Spade & Co Full time

Job Title: Sales Associate - Muse

Job Summary:

We are seeking a highly skilled and motivated Sales Associate - Muse to join our team at Kate Spade & Co. As a Sales Associate - Muse, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of product knowledge.

Key Responsibilities:

  • Customer Service: Provide outstanding customer service, ensuring that every guest has a positive and memorable experience.
  • Sales: Meet or exceed sales targets, driving revenue growth and contributing to the success of the store.
  • Product Knowledge: Develop and maintain a deep understanding of Kate Spade & Co. products, including features, benefits, and styling options.
  • Teamwork: Collaborate with colleagues to achieve sales goals, share knowledge, and support each other in a fast-paced retail environment.
  • Visual Merchandising: Maintain a visually appealing store environment, including merchandise displays, window displays, and in-store promotions.

Requirements:

  • Professional Selling Skills: Proven ability to sell products, meet sales targets, and provide exceptional customer service.
  • Product Knowledge: Familiarity with luxury goods, including handbags, clothing, accessories, and home decor.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with customers, colleagues, and management.
  • Teamwork: Ability to work collaboratively in a team environment, supporting colleagues and contributing to the success of the store.
  • Adaptability: Flexibility to work a variety of shifts, including evenings, weekends, and holidays.

Preferred Qualifications:

  • Luxury Goods Experience: Previous experience in the luxury goods industry, preferably in a sales or customer service role.
  • College Degree: Bachelor's degree or equivalent experience in a related field.

Physical Requirements:

  • Standing: Ability to stand for extended periods, up to 8 hours per day.
  • Lifting: Ability to safely lift boxes up to 40 pounds.
  • Climbing: Ability to climb ladders, as needed.

Competencies:

  • Drive for Results: Proven ability to meet or exceed sales targets, drive revenue growth, and contribute to the success of the store.
  • Customer Focus: Strong customer service skills, with a focus on providing exceptional guest experiences.
  • Creativity: Ability to think creatively, develop innovative solutions, and contribute to the success of the store.
  • Interpersonal Savvy: Excellent communication and interpersonal skills, with the ability to effectively collaborate with colleagues and management.
  • Learning on the Fly: Ability to quickly learn and adapt to new products, processes, and procedures.
  • Perseverance: Proven ability to work in a fast-paced environment, meet deadlines, and achieve sales goals.
  • Dealing with Ambiguity: Ability to effectively cope with change, ambiguity, and uncertainty.

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