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Retail Sales Specialist III

2 months ago


Farmington, Connecticut, United States Coach Full time

Position: Sales Associate III

Company: Coach

Coach, a renowned global fashion brand established in New York in 1941, is dedicated to crafting exquisite products that embody individuality and style. Under the creative direction of Stuart Vevers, we strive to create beautiful items that resonate with our customers.

As a Sales Associate, you play a vital role in the overall success and efficiency of our store. Your responsibilities include:

  • Sales Floor Responsibilities:
    • Aligning with organizational goals and making decisions that support company priorities.
    • Taking ownership of personal performance metrics and developing strategies to achieve sales targets.
    • Building lasting relationships with customers through personalized service and effective communication.
    • Demonstrating a deep understanding of our products, including features, benefits, and current offerings.
    • Engaging customers with tailored approaches and attentive service.

Operational Duties:

  • Completing daily operational tasks while maintaining high service standards.
  • Ensuring the sales floor is organized, clean, and visually appealing.
  • Adhering to retail policies and procedures, including inventory management and cash handling.

Core Competencies:

  • Courage: Providing direct and constructive feedback.
  • Creativity: Generating innovative ideas and solutions.
  • Customer Focus: Prioritizing customer satisfaction and building trust.
  • Drive for Results: Consistently exceeding performance goals.
  • Interpersonal Skills: Relating effectively to diverse individuals.

At Coach, we are committed to fostering an inclusive environment where all employees can thrive. We value the unique contributions of each team member and are dedicated to professional development and growth.