Revenue Recovery Professional

6 days ago


Charlotte, North Carolina, United States BrightSpeed Full time
Revenue Recovery Position Overview

Brightspeed is seeking a skilled Revenue Recovery Professional to join our team. As a key member of our revenue management group, you will play a crucial role in ensuring timely payment from business customers.

We offer a competitive salary of $65,000 - $85,000 per year, depending on experience and qualifications.

Job Responsibilities
  • Collect revenues owed from business customers through various channels.
  • Assist with basic billing inquiries and disputes related to customer invoices.
  • Provide exceptional customer service, responding promptly to customer concerns to ensure timely payment.
Required Skills and Qualifications
  • A minimum of 3+ years of experience in B2B collections or a related field.
  • Ability to overcome objections and offer solutions to resolve potential roadblocks.
  • Strong interpersonal and communication skills, with the ability to communicate effectively at all levels of the organization.
  • Relationship-builder and strong listening skills.
  • Demonstrates competence, professionalism, and leadership presence.
Benefits

We offer a comprehensive benefit package, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match; and a host of voluntary benefits.

Why Brightspeed?

At Brightspeed, we value contemporary ways of working and prioritize hiring talent in the Charlotte area whenever possible. Our hybrid workforce enables us to stay connected, and we invest in technology that supports our team's success.



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