Clinical Service Representative

6 days ago


Detroit, Michigan, United States Henry Ford Health System Full time
Job Summary

We are seeking a highly skilled and detail-oriented Clinical Service Representative - Physical Health to join our team at Henry Ford Health System. As a key member of our ambulatory care team, you will be responsible for providing exceptional patient care and administrative support in a fast-paced environment.

Key Responsibilities
  • Provide patient registration and reception services, including face-to-face check-in and check-out, preregistration, and insurance verification.
  • Collect and process patient payments, reconcile charts, and ensure accurate and timely documentation.
  • Work effectively with patients, visitors, medical staff, and other clinic personnel to provide excellent customer service.
  • Utilize computer information systems to perform calculations, complete forms, and maintain accurate records.
  • Collaborate with the team to achieve high-quality patient care and service excellence standards.
Requirements
  • High School Diploma or equivalent required.
  • Basic computer skills, including knowledge of software and email navigation.
  • Excellent interpersonal and communication skills, with the ability to work effectively with diverse populations.
  • Ability to work in a fast-paced environment with frequent interruptions and prioritize tasks to meet clinic staff and patient needs.
  • Dependable and punctual, with strong organizational skills and ability to multitask.
What We Offer

As a valued member of our team, you will enjoy a comprehensive benefits package, including competitive health plan options, tuition assistance, and family forming benefits. We are an equal employment opportunity/affirmative action employer committed to diversity and inclusion.



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