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Human Resources Representative

4 weeks ago

Chicago, Illinois, United States Adtalem Global Education Full time

Job Summary

Adtalem Global Education is seeking a skilled Human Resources Representative to join our Employee Services Department. As a key member of our team, you will provide exceptional support to our colleagues across the organization, ensuring a seamless experience in areas such as payroll, compensation, benefits, and policy.

Key Responsibilities

  • Assist with internal and external human resources inquiries, providing timely and accurate responses.
  • Serve as a company representative and point of contact for human resources-related matters.
  • Provide excellent customer service, maintaining high satisfaction scores and ensuring a positive colleague experience.
  • Collaborate with human resources team members and vendors to resolve issues and create a seamless experience.
  • Maintain confidentiality and use good judgment to identify and escalate issues as necessary.
  • Manage leave administration and provide support to colleagues and managers throughout the leave and return-to-work process.
  • Ensure compliance with federal and state labor and employment laws, including leave-related parameters, FMLA, and FLSA.
  • Support operations and administration of benefit processes, such as retirement and HSA funding.
  • Facilitate new colleague orientation and partner with managers and new hires to effectively welcome and onboard new employees.
  • Assist leaders in understanding and utilizing manager self-service tools and reporting.
  • Proactively identify opportunities to enhance the colleague experience through self-service technology.
  • Assist with managing and enhancing the HR internal resource center and self-service tools.
  • Partner with the HRIS team to maintain data integrity within HCM.

Qualifications

  • Bachelor's Degree in human resources or a related field.
  • 1-2 years of office or HR-related experience.
  • Excellent verbal, written, and telephone communication skills.
  • Professional maturity and ability to work with colleagues at all levels across the organization.
  • Ability to think critically and provide out-of-the-box solutions.
  • Strong customer service orientation with the ability to multitask.
  • Ability to identify issues and make sound decisions.
  • Excellent time management skills, ability to work independently, and take ownership of responsibilities.

Additional Information

Adtalem offers a robust suite of benefits, including health, dental, vision, life, and disability insurance, a 401(k) retirement program with a 6% employer match, 15 days of paid vacation days, and 12 paid holidays plus 2 floating holidays.