Customer Service Representative
1 week ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Roadrunner Markets. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.
Key Responsibilities- Customer Service: Greet customers in a friendly and welcoming manner, answer questions, and provide assistance with purchases.
- Sales Floor Management: Maintain a clean and organized store environment, including restocking shelves, cleaning displays, and ensuring a positive shopping experience.
- Upselling and Suggestive Selling: Offer recommendations to customers to enhance their shopping experience and increase sales.
- Cash Handling: Accurately manage cash transactions, handle customer payments, and maintain a secure and efficient checkout process.
- Team Collaboration: Work collaboratively with colleagues to achieve sales goals, maintain a positive store environment, and provide exceptional customer service.
- Age Requirement: Must be 18 years of age or older (21 years of age or older in certain states).
- Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
- Communication Skills: Ability to read, write, speak, and understand English effectively.
- Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
- Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
- Personable and Positive: Friendly demeanor and ability to make people feel welcome.
- Detail-Oriented: Notice the little things that make a big difference in a customer's experience.
- Reliable and Responsible: Punctual, trustworthy, and take pride in your work.
- Flexible: Adaptable and ready to take on a variety of tasks in our fast-paced environment.
- Competitive Pay: $12.00/hour.
- Flexible Scheduling: We understand the importance of work-life balance.
- Paid Time Off: Earn time off to relax and recharge, knowing your hard work is valued.
- Retirement Savings Plan: Plan for your future with our 401(k) program, featuring a generous 6% match.
- Weekly Pay: Enjoy the convenience and security of receiving your paycheck every week.
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